Terms and Conditions

The terms are determined by the credit application. They can be Net 30, COD, or credit card. Experian Business Credit Services are used to verify the information on your credit application. On request, we will send you a copy the credit report. All products are priced F.O.B. Chino, California. Taxes are not included in the prices. Prices may change at any time without prior notice, except in cases where a written contract protects them. All shipments will be billed according to the current price at the time of order. Customers who pay on credit will be expected to make payment within the specified terms. The terms will be cancelled, and/or your account will be put on hold until you bring it current. Customers who pay with credit cards will be charged at the time the order is shipped. Customers who opt for an open credit agreement acknowledge that their credit card number will remain on record and they will be charged in the event of non-payment.

International Credit Terms and Conditions Payment:

 International customers are required to pay by wire transfer. Contact us to request an “Information Sheet”, required by our Accounting Department. Orders will be sent freight collect to international addresses or the freight will be added on your invoice.

Warranty

Jacquard Elastic warrants all products against defects in materials and/or workmanship during the life of the product, provided that they are used according to generally accepted practices or in accordance Jacquard Elastic’s instructions. This warranty will be voided if the product is altered, misused, or not maintained according to Jacquard Elastic’s instructions. If you have any questions or problems regarding your warranty, please contact a customer service representative. When ordering and using the product, the buyer must take into consideration factors such as: temperature, humidity, pressure, weight, etc. The buyer is responsible for testing and ensuring that the product has been assembled and used in the proper conditions.

Policy on Return of Goods

Returns are not accepted without prior authorization from the company. No returns will be accepted if the invoice number or date of purchase is not provided. Contact Customer Service for a Return Authorization Number. After 60 days from the date of the invoice, no returns will be accepted. The merchandise must be in its original packaging and in a resellable condition. Items that are “specially” made for you cannot be returned. All returns must ship pre-paid to the address below, and the Return Authorization number should be on the outside of each box. Restocking fees will apply to all orders that are returned without a return authorization.

We take great care in packaging and checking the goods. Please report any damage or shortage within five days of receiving the goods.

Delivery

We make delivery promises in good faith, but we can’t accept liability or responsibility for delays due to circumstances outside our control. If the goods are not delivered within 14 days of the invoice date, we must be informed. Otherwise, we cannot claim loss in transit from the carriers.

The seller will only transfer ownership to the buyer after receiving the full invoice value of the goods. All goods are F.O.B. shipping. Orders cannot be canceled unless we have agreed to it in writing. Orders for goods made according to the specifications of the customer cannot be cancelled. All orders will only be accepted if they meet our standard conditions of sale. No other terms or conditions, whether written or implied, can be accepted on order forms.